Legal

Privacy Policy

Last updated: 1 September 2026

This Privacy Policy explains the information Igloo Parking handles when you use our website, mobile application, and related parking services.

1. Information we collect

Depending on how you use Igloo Parking, we may collect account and contact details, vehicle and booking information, host listing details, payment-related records, support communications, device information, and location data you choose to provide.

2. How we use information

We use information to operate bookings, connect riders and hosts, authenticate users, process transactions, provide support, prevent fraud and misuse, improve the service, and comply with legal obligations.

3. When information is shared

We may share information needed to complete a booking between the relevant rider and host. We may also use service providers for functions such as hosting, payments, analytics, communications, and security, subject to appropriate contractual safeguards. We may disclose information when required by law or to protect users and the service.

4. Location information

Location helps show nearby parking and listing positions. Device permissions control whether precise location is available, and you can change those permissions in your device settings. Some features may be limited without location access.

5. Retention and security

We retain information for as long as needed to provide the service, resolve disputes, meet legal requirements, and protect against fraud. We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security.

6. Your choices

You may update certain account information in the app and control device permissions through your operating system. You may contact us to ask about access, correction, deletion, or other privacy rights available under applicable law.

7. Children

Igloo Parking is not intended for children who cannot legally consent to the processing of their personal information in their jurisdiction.

8. Changes and contact

We may update this policy and will publish the revised date here. Privacy questions or requests can be sent to support@iglooparking.com.

Review note: This policy should be reviewed by qualified counsel and aligned with the app’s actual data flows before production launch.